Unit 1 Business Communication in Global Contexts
1 Communication in a Global Workplace Enovironment
Unit 2 The Business Writing Process
2 Planning Business Messages
3 Composing Business Messages
4 Revising Business Messages
Unit 3 Communicating at Work
5 Electronic Messages and Digital Media
6 Positive Messages
7 Negative Messages
8 Persuasive Messages
Unit 4 Business Proposals and Reports (Formal and Informal)
9 Business Proposals
10 Informal Reports
11 Formal Reports
Unit 5 Professionalism, Teamwork,Meetings,and Speaking Skills
12 Professionalism at Work: Business Etiquette,Ethics,Teamwork,and Meetings
13 Business Presentation
Unit 6 Employment Communication
14 The Job Search, Resumes, and Cover Letters
15 Intreviewing and Following Up
Unit 7 Analyzing Ethical Situations in Business Communication
16 Ethics in Business Communication
Unit 8 Integrative Cases on Business Communication
Case1 Persuasive Memo Report Writing: Whom to Hire
Case2 Ehtics in Business Communication:Decision Making on EasyFix
Case3 Minutes Writing:To Recall or Not to Recall
